Terms of Service
Last Updated: March 8, 2026
IMPORTANT LEGAL NOTICE: PLEASE READ THESE TERMS CAREFULLY BEFORE USING CLARION
By accessing or using the Clarion mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
1. ACCEPTANCE OF TERMS
These Terms constitute a legally binding agreement between you ("User" or "you") and Clarion ("we," "us," or "our") regarding your use of the Clarion App and related services.
By creating an account, downloading the App, or using any features, you:
- Acknowledge you have read and understood these Terms
- Agree to comply with all Terms and applicable laws
- Represent you are at least 18 years old (or the age of majority in your jurisdiction)
- Consent to electronic communications and disclosures
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2. WELLNESS TOOL - NOT MEDICAL ADVICE
2.1 No Medical or Professional Services
CLARION IS A WELLNESS AND SELF-AWARENESS TOOL ONLY. IT IS NOT:
- A medical device or diagnostic tool
- A substitute for professional medical, psychological, or psychiatric care
- Intended to diagnose, treat, cure, or prevent any disease or medical condition
- A replacement for therapy, counseling, or mental health treatment
- Suitable for managing medical emergencies or crisis situations
2.2 Not Licensed Professionals
The App's AI features, recommendations, and content:
- Do NOT constitute medical, psychological, or professional advice
- Are NOT provided by licensed healthcare professionals
- Should NOT be relied upon for medical decision-making
- Are for educational and informational purposes only
2.3 Consult Healthcare Providers
YOU MUST:
- Consult qualified healthcare professionals before making health-related decisions
- Seek immediate professional help for medical emergencies (call 911 or local emergency services)
- Contact crisis support services (988 Suicide & Crisis Lifeline) if experiencing suicidal thoughts
- Inform your doctor before starting new wellness practices, especially if you have medical conditions
2.4 Your Responsibility
You acknowledge and agree that:
- You are solely responsible for your health and wellness decisions
- Any actions you take based on App content are at your own risk
- We are NOT liable for any health consequences resulting from App use
- The App cannot replace professional medical judgment
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3. LIMITATION OF LIABILITY
3.1 Maximum Liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
WE, OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, use, goodwill, or other intangible losses
- Personal injury, emotional distress, or death
- Medical complications or health deterioration
- Your use or inability to use the App
- Any content or recommendations provided by the App
- Reliance on information or advice from the App
- AI-generated content or personalized suggestions
- Technical failures, errors, or data loss
- Unauthorized access to your data
- Actions of other users
3.2 Cap on Damages
IF WE ARE FOUND LIABLE DESPITE THESE LIMITATIONS, OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
- (b) The amount you paid us in the 12 months preceding the claim
3.3 Essential Terms
You acknowledge these limitations are ESSENTIAL to our agreement and reflect a fair allocation of risk.
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4. DISCLAIMER OF WARRANTIES
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability - No guarantee the App is suitable for your purposes
- Fitness for a particular purpose - No guarantee of specific outcomes
- Non-infringement - We do not guarantee third-party rights are not infringed
- Accuracy or reliability - Content may contain errors or inaccuracies
- Availability - We may suspend or terminate the App at any time
- Security - No system is completely secure
WE DO NOT WARRANT THAT:
- The App will meet your requirements or expectations
- The App will be uninterrupted, timely, secure, or error-free
- Results from App use will be accurate, complete, or reliable
- Any errors will be corrected
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5. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Clarion, its affiliates, and their respective directors, officers, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Health consequences resulting from App use
- Your failure to seek appropriate medical care
- Any content you submit or share through the App
- Your breach of applicable laws or regulations
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6. ARBITRATION AND DISPUTE RESOLUTION
6.1 Binding Arbitration
YOU AND CLARION AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING ARBITRATION, NOT IN COURT.
This means:
- You waive your right to a jury trial
- You waive your right to have disputes heard by a judge
- Arbitration proceedings are generally more limited than court proceedings
6.2 Arbitration Rules
Any dispute shall be resolved through final and binding arbitration administered by:
- JAMS (Judicial Arbitration and Mediation Services) under its Streamlined Arbitration Rules
- One neutral arbitrator mutually agreed upon or appointed per JAMS rules
- Arbitration shall take place in Delaware, United States (or remotely via video conference)
- Each party bears its own costs and attorneys' fees unless the arbitrator awards otherwise
- The arbitrator may award any relief a court could award, but only to the individual party
6.3 Exceptions to Arbitration
Either party may bring suit in court only for:
- Claims of intellectual property infringement
- Small claims court actions (if the claim qualifies)
- Injunctive relief to prevent irreparable harm
6.4 CLASS ACTION WAIVER
YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY, NOT AS A CLASS MEMBER OR REPRESENTATIVE.
You waive the right to:
- Participate in class action lawsuits against us
- Serve as a class representative or class member
- Consolidate claims with other users
- Join arbitrations with other users (except with our consent)
If this class action waiver is found unenforceable, the entire arbitration agreement is void, and disputes must be brought in court.
6.5 Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to legal@clarion.app within 30 days of first accepting these Terms. Your notice must include your name, email, and a clear statement you wish to opt out of arbitration.
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7. ASSUMPTION OF RISK
7.1 Health and Wellness Risks
You acknowledge and accept that participating in wellness activities involves inherent risks, including but not limited to:
- Physical injury or strain from movement-based activities
- Adverse reactions to dietary changes or fasting
- Emotional distress from self-reflection exercises
- Exacerbation of pre-existing medical or psychological conditions
- Misinterpretation of content leading to poor health decisions
7.2 Voluntary Participation
You voluntarily assume all risks associated with:
- Following App recommendations or suggestions
- Completing quests or challenges
- Using AI chat features for emotional support
- Tracking personal health data
- Sharing information with the App
7.3 Medical Conditions
If you have ANY of the following, you MUST consult a healthcare provider before using the App:
- Mental health conditions (depression, anxiety, PTSD, etc.)
- Eating disorders or history of disordered eating
- Cardiovascular conditions or high blood pressure
- Diabetes or blood sugar regulation issues
- Pregnancy or breastfeeding
- Chronic pain or physical disabilities
- Any condition requiring ongoing medical care
FAILURE TO CONSULT YOUR DOCTOR MAY RESULT IN SERIOUS HEALTH CONSEQUENCES.
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8. PROHIBITED USES
You agree NOT to:
- Use the App to diagnose or treat medical conditions
- Rely on the App for crisis intervention or emergency support
- Use the App in place of therapy, counseling, or psychiatric care
- Share medical advice from the App with others as if it were professional guidance
- Use the App if you are under 18 years old
- Violate any applicable laws or regulations
- Attempt to reverse engineer, decompile, or hack the App
- Use automated systems (bots, scrapers) to access the App
- Upload harmful content (viruses, malware, etc.)
- Impersonate others or provide false information
- Harass, abuse, or harm other users
- Violate intellectual property rights
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9. SUBSCRIPTION AND PAYMENT TERMS
9.1 Subscription Plans
- Monthly Subscription: $6.99/month (includes 1 loved one account)
- Annual Subscription: $49.99/year
- Prices subject to change with 30 days' notice
- Subscriptions auto-renew unless canceled
9.2 Billing
- You authorize us to charge your payment method
- Charges occur at the start of each billing cycle
- No refunds for partial periods or unused features
- Failed payments may result in service suspension
9.3 Cancellation
- Cancel anytime through App Store settings
- Cancellation effective at end of current billing period
- No refunds for cancellations mid-cycle
9.4 Free Trials
- Free trials may be offered at our discretion
- Payment method required for trial activation
- Auto-converts to paid subscription unless canceled
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10. INTELLECTUAL PROPERTY
10.1 Ownership
All App content, features, and technology (including text, graphics, logos, AI models, software, and trademarks) are owned by Clarion or our licensors and protected by copyright, trademark, and other intellectual property laws.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes. You may NOT:
- Copy, modify, or create derivative works
- Distribute, sell, or license the App
- Extract or reuse any content or code
- Remove proprietary notices
10.3 User Content
You retain ownership of content you submit (journal entries, photos, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to:
- Store, process, and display your content to provide the App
- Use anonymized data for analytics and improvement
- Share with service providers (e.g., cloud hosting)
We will NOT:
- Sell your personal content to third parties
- Use your identifiable content for marketing without permission
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11. PRIVACY AND DATA COLLECTION
11.1 Privacy Policy
Your use of the App is governed by our Privacy Policy (available at clarion.app/privacy), which is incorporated into these Terms by reference.
11.2 Data Collection
We collect:
- Account information (name, email, password)
- Usage data (features used, time spent, interactions)
- Health and wellness data (mood, energy, sleep, filter assessments)
- Device information (OS version, device type, IP address)
- Firebase Analytics and Crashlytics data
11.3 Data Use
We use your data to:
- Provide and improve the App
- Personalize recommendations and AI responses
- Analyze usage patterns and trends
- Ensure security and prevent fraud
- Comply with legal obligations
11.4 Data Security
We implement reasonable security measures, but NO system is 100% secure. We cannot guarantee absolute security of your data.
11.5 Your Rights
Depending on your location, you may have rights to:
- Opt out of certain data uses
Contact privacy@clarion.app to exercise your rights.
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12. TERMINATION
12.1 Termination by You
You may terminate your account at any time by:
- Contacting support@clarion.app
- Canceling your subscription
12.2 Termination by Us
We may suspend or terminate your account immediately, without notice, if you:
- Engage in prohibited activities
- Provide false information
- Fail to pay subscription fees
- Use the App in a manner that harms us or others
12.3 Effect of Termination
Upon termination:
- Your right to use the App immediately ceases
- We may delete your data (subject to legal retention requirements)
- Subscription fees are non-refundable
- Sections 2-8, 10-11, and 13-15 survive termination
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13. CHANGES TO TERMS
13.1 Modifications
We reserve the right to modify these Terms at any time. Changes will be effective:
- Immediately upon posting for non-material changes
- 30 days after notice for material changes
We will notify you of material changes via:
- Email to your registered address
13.2 Continued Use
Your continued use of the App after changes take effect constitutes acceptance of the new Terms. If you do not agree, you must stop using the App and cancel your account.
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14. MISCELLANEOUS
14.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
14.2 Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
14.3 No Waiver
Our failure to enforce any right or provision does not waive our right to enforce it later.
14.4 Assignment
You may not assign these Terms without our consent. We may assign these Terms to any successor or affiliate.
14.5 Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement between you and Clarion, superseding all prior agreements.
14.6 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, wars, pandemics, internet outages, etc.).
14.7 Export Control
You agree to comply with all export and import laws. The App may not be used in countries subject to U.S. embargoes.
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15. EMERGENCY AND CRISIS SITUATIONS
15.1 Not for Emergencies
THE APP IS NOT DESIGNED FOR EMERGENCY USE.
If you are experiencing a medical or mental health emergency:
- Call 911 (USA) or your local emergency number immediately
- Call 988 (USA) for the Suicide & Crisis Lifeline
- Text HELLO to 741741 (USA) for Crisis Text Line
- Visit your nearest emergency room
- Contact your doctor or mental health provider
15.2 International Crisis Resources
- UK: Call 116 123 (Samaritans) or 999/112 (emergency)
- Canada: Call 988 or 911 (emergency)
- Australia: Call 13 11 14 (Lifeline) or 000 (emergency)
- New Zealand: Call 0800 543 354 (Lifeline) or 111 (emergency)
- International: Visit befrienders.org
15.3 Crisis Detection
While we implement keyword detection for crisis situations, we do NOT guarantee:
- Detection of all crisis indicators
- Timely intervention or response
- Prevention of self-harm or suicide
- Substitute for professional crisis intervention
YOU MUST SEEK IMMEDIATE PROFESSIONAL HELP IN CRISIS SITUATIONS.
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16. CONTACT INFORMATION
For questions about these Terms:
Email: legal@clarion.app
Support: support@clarion.app
Privacy: privacy@clarion.app
Mailing Address:
Clarion, Inc.
312 W 2nd St # 2216
Casper, WY 82601-2412
United States
⚠️ LEGAL REQUIREMENT: A valid business address is required for:
- Terms of Service enforceability
- FTC business disclosure compliance
- Apple App Store submission requirements
- GDPR/CCPA contact information obligations
⚠️ ACTION REQUIRED BEFORE LAUNCH: Replace brackets above with your actual registered business address. This is legally required for valid Terms of Service.
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17. ACKNOWLEDGMENT AND CONSENT
BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT:
✅ Clarion is a wellness tool, NOT medical care
✅ You will consult healthcare professionals for medical decisions
✅ You assume all risks of using the App
✅ We are not liable for health consequences
✅ You waive your right to jury trial and class actions
✅ Disputes will be resolved through binding arbitration
✅ You will seek professional help in crisis situations
✅ The App is not suitable for emergencies
If you do not agree to these Terms, you must immediately stop using the App and delete your account.
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End of Terms of Service