Clarion Terms of Use

Effective date: August 14, 2026

These Terms of Use ("Terms") govern your use of the Clarion iOS application and related services (collectively, "the Services") offered by Clarissa Murra, doing business as Clarion (Utopia Haus LLC, a Wyoming limited liability company, formation in progress as of 2026-05-20; the operating entity will transition to Utopia Haus LLC, doing business as Clarion upon formation completion) ("Clarion," "we," "us," or "our"). Please read these Terms carefully. By creating an account, accessing, or using the Services, you agree to be bound by these Terms.

IMPORTANT: Section 16 contains a binding arbitration agreement and class-action waiver. By using the Services, you and Clarion agree to resolve disputes through individual arbitration and to waive the right to participate in class actions, subject to the limited exceptions described in Section 16. Please read carefully before agreeing.

0. Critical safety notice — read before agreeing

THE SERVICES ARE NOT INTENDED FOR USE IN A MEDICAL OR MENTAL-HEALTH EMERGENCY. If you are in the United States and you are having thoughts of suicide or self-harm, please call or text 988 (Suicide & Crisis Lifeline). If you are experiencing a medical or mental-health emergency, please contact 911 or go to the nearest emergency room. Do not attempt to access emergency care through the Services. If you are located outside the United States, please contact your local crisis or emergency resources or go to the nearest emergency room. Country-aware crisis resources are listed in Section 2.3 of these Terms.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT (SECTION 16) AND A CLASS-ACTION WAIVER (SECTION 16.3). Except for certain disputes described in Section 16, you and Clarion agree that disputes will be resolved through individual binding arbitration, and you waive any right to participate in a class action or class-wide arbitration. You have a 30-day opt-out right described in Section 16.4.

1. Eligibility and account

1.1 Age

You must be at least 13 years old to create a Clarion account or use the Services. If you are under 18, you must have your parent or legal guardian's permission to use the Services. We do not knowingly accept users under 13. If you are under 13 and have created an account, or if you are a parent or guardian who believes a child under 13 is using the Services, please notify privacy@myclarion.co immediately for account deletion.

1.2 Truthful information

You agree to provide accurate, current, and complete information at signup and to update your information as it changes. You are responsible for activity that occurs under your account.

1.3 Single user, no sharing

Your Clarion account is for your personal, individual use. You may not share account credentials with another person.

2. The Services — what Clarion is and is not

2.1 Clarion is a wellness companion

Clarion provides educational and reflective content (the "quest" library, AI-assisted reflections, journaling tools, mood and clarity tracking, and similar features) intended to support your personal wellness exploration.

2.2 Clarion is NOT a medical or mental-health provider

Clarion is not a licensed health care provider, medical device, telehealth service, therapist, psychiatrist, dietitian, or any kind of clinical professional. The Services are not designed, intended, or represented to:

Any information generated by the Services — including AI-assisted reflections and quest content — is for educational and reflective purposes only. It is not medical advice. Do not rely on Clarion for any medical, psychological, or clinical decision. If you have a medical or mental-health concern, contact a licensed healthcare provider.

2.3 Clarion is NOT a crisis service

Clarion does not provide crisis services. If you are in a mental-health crisis, experiencing suicidal ideation, planning self-harm, or in any imminent danger, stop using Clarion and contact emergency services immediately:

The Services may detect and surface these resources to you when our automated systems identify crisis-language patterns in your input. This automated detection is a safety feature, not a substitute for professional crisis support.

3. License to use the Services

Subject to your compliance with these Terms, Clarion grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Clarion app on a device you own or control, for your personal, non-commercial use.

You may NOT:

4. Subscriptions, fees, payment, and auto-renewal

4.1 Subscription tiers and pricing

Clarion offers a single Pro subscription tier ("Clarion Pro") at the following billing cadences. For purposes of these Terms, a month constitutes 30 calendar days and a year constitutes 365 calendar days. The Pro tier unlocks features identified in the App at the time of purchase, including (currently): expanded daily Compass reflections (10/day vs. 3/day on the free tier), access to every quest in the library, weekly insights and mission tracking, and voice-narrated quests.

Available billing cadences (currently weekly, monthly, and annual) and their prices are as displayed in the App and on the App Store at the time of purchase. Cadences may be introduced, modified, or discontinued at any time.

4.2 Auto-renewal authorization

If you activate a Subscription, you authorize Clarion (via Apple's StoreKit billing) to periodically charge your payment method on file for all accrued subscription fees on or before the payment due date. Your account will be charged automatically on the date you purchase your first Subscription (the "Subscription Billing Date") for all applicable fees and taxes for the next subscription period. The Subscription will continue on a recurring basis at the then-current price until cancelled by you or until Clarion terminates the Subscription or your account.

4.3 Cancellation

You may cancel your Subscription at any time, but you must cancel before the next renewal in order to avoid the next periodic Subscription fee being billed. Cancellation of a monthly Subscription takes effect at the end of the then-current monthly period; cancellation of an annual Subscription takes effect at the end of the then-current annual period.

To cancel, go to iOS Settings → your Apple ID → Subscriptions → Clarion and select Cancel Subscription. You may also receive a confirmation email from Apple. We do not have the ability to cancel a Subscription on your behalf; Apple controls the cancellation flow for Subscriptions purchased through the Apple App Store.

4.4 Refunds

Except where required by applicable law (e.g., the EU consumer-law right of withdrawal, certain state Unfair and Deceptive Acts and Practices statutes, or applicable jurisdictional consumer-protection statutes), we do not provide refunds for unused subscription periods. Refund requests for Apple App Store purchases must be directed to Apple at https://reportaproblem.apple.com. Apple's refund policy controls; we do not have the ability to process refunds on Apple's behalf.

4.5 Billing relationship

Subscription billing is handled by Apple Inc. under your Apple ID and is governed by your agreement with Apple. We do not collect or store your payment card information directly. We receive from Apple (via RevenueCat as our subscription-entitlement intermediary) only the information necessary to confirm your active subscription status, billing cadence, and renewal/cancellation events. RevenueCat's use of subscription information is governed by RevenueCat's privacy policy (https://www.revenuecat.com/privacy/).

4.6 Price changes

We may change Subscription prices for future renewal periods. For material price changes affecting your existing Subscription, we will provide notice through the App or by email to your registered address at least 30 days before the change takes effect. You may cancel your Subscription before the change takes effect to avoid the new price. Continued use of the Subscription after the effective date constitutes acceptance of the new price.

4.7 Taxes

Subscription prices are exclusive of any applicable sales tax, VAT, GST, or similar consumption tax, which will be added at the rates applicable at the time of your charge. Tax rates may change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate will be automatically applied based on the account information on file with Apple.

4.8 Free trials

Clarion does not currently offer a free trial. If we introduce a free trial in the future, the terms (eligibility, duration, conversion to paid, cancellation timing) will be disclosed at the time of offer.

4.9 Promotional codes, gift subscriptions, and discounts

Clarion does not currently offer promotional codes, gift subscriptions, or special discount pricing programs. If we introduce any of these in the future, the applicable terms will be disclosed at the time of offer and incorporated into these Terms.

4.10 Failed payments and account suspension

If your payment method on file with Apple fails (e.g., expired card, insufficient funds), Apple will attempt to collect the fees according to Apple's standard retry policy. If Apple is unable to collect, your Subscription will be cancelled by Apple and your access to Pro features will revert to the free tier. We may suspend access to Pro features for any account for which subscription fees are due but unpaid.

4.11 Non-recurring purchases (Streak Freeze IAP)

Clarion offers a one-time, non-recurring "Streak Freeze" in-app purchase priced at $2.99 (currently). This is a consumable purchase, not a subscription, and will not auto-renew. Once purchased and applied to your account, the Streak Freeze grants a one-day grace period against streak loss. Streak Freezes are not refundable except as required by Apple's refund policy or applicable law.

5. Your content

5.1 What "Your Content" means

"Your Content" includes any information you provide to Clarion, including journal entries, Daily Check-In reflections, Soul Goals, photos you add to the Light Up List, and any text or media you submit.

5.2 Your ownership

You retain all ownership rights in Your Content.

5.3 Limited license to operate the Services

You grant Clarion a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, store, reproduce, modify, and display Your Content solely as necessary to provide the Services to you (e.g., to display your own journal entries back to you, to send Your Content to AI processors to generate responses to you, to back up Your Content for service continuity). This license terminates when you delete Your Content from the Services or delete your account, except as necessary for Clarion to: (a) retain it in routine backups (until backup rotation overwrites it, typically within 90 days), (b) retain it as legally required for tax, accounting, or legal-defense purposes, or (c) retain it in safety-event logs as described in our Privacy Policy.

5.4 Restrictions on Your Content

Do not submit Your Content if it: (a) violates anyone's rights; (b) is harassing, threatening, or hateful; (c) contains illegal content or content that could expose Clarion or other users to legal liability; or (d) is intended to harm Clarion's systems or other users.

6. AI-generated content

The Services use AI models (currently provided by Anthropic via API) to generate reflections, recommendations, and summaries based on Your Content. You agree that:

6.1 Assumption of risk — meditation and reflective practices

While research has explored the effects of meditation, mindfulness, breathwork, and reflective journaling on a range of wellbeing outcomes, Clarion makes no guarantee that the Services will produce any physical, mental-health, or therapeutic benefit. There have been rare reports in the literature of individuals with certain psychiatric conditions (including but not limited to anxiety disorders, depressive disorders, panic disorders, post-traumatic stress disorder, dissociative disorders, and active eating disorders) experiencing worsening of those conditions in connection with intensive contemplative practice. Individuals with existing mental-health conditions should consult their healthcare providers before beginning a meditation, mindfulness, breathwork, or reflective practice routine, and before using Clarion.

6.2 Assumption of risk — somatic and movement content

Some Clarion content discusses or references somatic practices (gentle movement, breathing patterns, body-awareness exercises, observational reflection on physiological response). You acknowledge that participation in any physical practice carries inherent risks, including risk of injury or aggravation of pre-existing conditions, for which you assume sole responsibility. Clarion is not a licensed fitness, physical therapy, or somatic-therapy provider. Before attempting any practice that involves physical activity, breath retention, cold exposure, or other physiologically-demanding components, consult a qualified healthcare provider, particularly if you have any of the following: cardiovascular disease, hypertension, arrhythmia, history of stroke or aneurysm, seizure disorder, pregnancy, recent surgery or injury, active or recovered eating disorder, post-traumatic stress disorder, panic disorder, or dissociative disorder.

6.3 Assumption of risk — AI-assisted reflections

Clarion's Compass, Soul Goal, and Insights features generate reflective content via integration with the Anthropic Claude API. AI-generated content is for reflective and educational purposes only. AI-generated content may contain inaccuracies, irrelevance, hallucinations, or unexpected output. AI-generated content is not medical, mental-health, dietary, legal, financial, or any other form of professional advice. Do not rely on AI-generated content as a substitute for evaluation, diagnosis, or treatment by a licensed professional. Do not stop or change any medication, treatment, or professional care based on AI-generated content. Clarion is not liable for any decision you make or action you take based on AI-generated content; you remain solely responsible for your own decisions and actions.

6.4 Crisis-language monitoring acknowledgment

You acknowledge that the Services include automated monitoring of free-text input (Daily Check-In reflection field, Chat / Compass conversation, journal entries, and similar inputs) for explicit crisis-language patterns. If our automated systems detect such language, the Services may surface country-appropriate crisis resources (988, Crisis Text Line, Samaritans, Lifeline, etc.) and log a safety event for our internal review. This monitoring is a safety feature, not a substitute for professional crisis support, and is described more fully in our Privacy Policy. By using the Services you consent to this monitoring for the safety purpose described.

7. Health and wellness disclaimers

7.1 Not medical or mental-health treatment

(See Section 2.2 above.) The Services are educational and reflective tools. Anyone with a medical or mental-health concern should consult a licensed healthcare provider before changing any aspect of their health-related behavior based on Clarion content.

7.2 Specific cautions

Some Clarion quest content describes practices (breathwork, gentle movement, somatic awareness, reflective journaling, observational research summaries about supplements/foods/sleep/etc.) for educational purposes. You acknowledge:

Clarion's contraindication system (where you may optionally enter health context to filter content) is a convenience, not a substitute for professional screening. You remain solely responsible for your own assessment of whether a given practice is appropriate.

7.3 No physician-patient or therapist-patient relationship

Using the Services does not create any physician-patient, therapist-patient, dietitian-client, coach-client, or any other professional relationship between you and Clarion or its personnel.

8. Third-party services

The Services interoperate with services operated by third parties (e.g., Apple, Anthropic, Google/Firebase, RevenueCat). Your use of those third-party services is governed by their respective terms. Clarion is not responsible for third-party services' availability, content, or practices.

9. Intellectual property

9.1 Clarion's IP

Clarion, the Clarion mark, the application code, the quest library content, and all other Clarion materials are owned by Utopia Haus LLC or its licensors and protected by U.S. and international copyright, trademark, trade secret, and other intellectual-property laws. Except for the limited license granted in Section 3, no rights are transferred to you.

9.2 Feedback

If you provide feedback, suggestions, or ideas to Clarion, you grant Clarion an irrevocable, perpetual, worldwide, royalty-free license to use that feedback without obligation to you.

9.3 DMCA / Copyright complaints

If you believe content in the Services infringes your copyright, please send a notice to dmca@myclarion.co that complies with 17 U.S.C. § 512(c)(3): your physical or electronic signature; identification of the copyrighted work; identification of the allegedly infringing material; your contact information; a statement of good-faith belief that the use is not authorized; a statement under penalty of perjury that the information is accurate and you are authorized to act for the copyright owner. We will respond consistent with the DMCA's safe-harbor procedures.

10. Termination

10.1 By you

You may terminate your account at any time by going to Profile → Delete My Data in the App, which removes your account and your data (regional-consent records are retained where state law requires — see our Privacy Policy). Termination cancels any active subscriptions effective at the end of the then-current billing period (subscriptions are handled by Apple; cancel via iOS Settings → your Apple ID → Subscriptions).

10.2 By Clarion

We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms, threatened the integrity or security of the Services, or otherwise misused the Services. We will provide notice where reasonably possible.

10.3 Effect of termination

Upon termination, the license in Section 3 ends and you must stop using the Services. Sections that by their nature survive termination — including Sections 5.3 (limited license to retain Your Content for backup and legal-defense purposes), 7 (Health Disclaimers), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 16 (Dispute Resolution and Arbitration), 17 (Governing Law), and any provisions necessary to enforce the foregoing — survive.

11. Disclaimers

11.1 Services provided "AS IS"

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT.

11.2 No outcome warranty

Clarion does not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components; that any defects will be corrected; that the Services will meet your particular requirements or produce any particular wellness, health, emotional, or other outcome; or that AI-generated content will be accurate, relevant, or useful.

11.3 No clinical or professional warranty

Clarion does not warrant that the Services or any content provided through the Services constitutes medical, mental-health, dietary, legal, financial, or any other professional advice. (See Section 2.2 and Section 7.)

11.4 Jurisdictional limitations

Some jurisdictions do not allow exclusion of implied warranties; the above exclusions may not fully apply to you. Where exclusions are not permitted, the duration and scope of implied warranties are limited to the minimum permitted by law.

12. Limitation of liability

12.1 Cap on liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLARION (INCLUDING UTOPIA HAUS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS) BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST DATA, OR LOST GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF CLARION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CLARION'S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID CLARION IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED FIFTY U.S. DOLLARS ($150).

12.2 Carve-outs

Nothing in these Terms limits liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by Clarion's negligence; (c) gross negligence or willful misconduct; (d) liability that applicable law expressly states cannot be limited or excluded.

12.3 Jurisdictional limitations

Certain jurisdictions (including California under Cal. Civ. Code § 1668 in certain circumstances) limit the enforceability of liability caps for particular types of harm. Where the cap is not enforceable in your jurisdiction, our liability is limited to the maximum extent permitted by applicable law.

[COUNSEL REVIEW NOTE: The $150 cap is a starting point. Counsel should evaluate enforceability vs. a higher cap calibrated to typical wellness-app benchmarks and ratio-to-fees-paid analysis under California Civil Code § 1668 and similar state laws. Cap may need to be raised for enforceability.]

13. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Clarion (including Utopia Haus LLC and its officers, directors, employees, agents, and licensors) from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) Your Content; (c) your violation of these Terms or any law or third-party right; (d) any decision you make or action you take based on Clarion's content (including AI-generated content) or any practice described in the Services; (e) your sharing of account credentials in violation of Section 1.3.

Clarion reserves the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.

14. International users

The Services are operated in the United States. If you access the Services from outside the United States, you do so on your own initiative and at your own risk, and you are responsible for compliance with applicable local laws. Where local mandatory consumer-protection law applies (including EU/UK consumer law, Australian Consumer Law, etc.), nothing in these Terms limits any right that cannot be waived under that law.

15. Changes to these Terms

We may revise these Terms from time to time. We will post the updated version in the App and on myclarion.co/terms with a new "Effective date." For material changes, we will provide additional in-app notice and an opportunity to review before the changes take effect. Your continued use of the Services after the Effective date constitutes acceptance.

16. Dispute resolution; arbitration; class-action waiver

16.1 Informal resolution

If you have a concern, please contact us first at support@myclarion.co. We commit to engage in good-faith discussions to resolve disputes without formal proceedings. You and Clarion both agree to engage in informal resolution for at least 30 days before commencing arbitration.

16.2 Binding individual arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL-CLAIMS COURT AND DISPUTES ARISING OUT OF OR RELATING TO INTELLECTUAL PROPERTY (which may be brought in court), ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR YOUR USE OF THE SERVICES (a "Dispute") WILL BE RESOLVED EXCLUSIVELY BY INDIVIDUAL BINDING ARBITRATION ADMINISTERED BY JAMS UNDER ITS STREAMLINED ARBITRATION RULES.

The arbitration will be conducted by a single arbitrator. The seat will be Wyoming (Cheyenne) or San Francisco, California, at your election if you reside in the U.S.; otherwise the seat will be Wyoming. The arbitrator may award the same remedies a court could award; however, the arbitrator's authority is limited to your and Clarion's individual claims.

16.3 Class-action waiver

YOU AND CLARION AGREE THAT ANY DISPUTE WILL BE RESOLVED IN INDIVIDUAL ARBITRATION ONLY, NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION, AND THE ARBITRATOR HAS NO AUTHORITY TO CONSOLIDATE MULTIPLE PARTIES' CLAIMS. THIS CLASS-ACTION WAIVER IS A MATERIAL TERM OF THESE TERMS.

If the class-action waiver is found unenforceable as to any portion of a Dispute, that portion will proceed in court, but the remainder of these Section 16 provisions (including individual arbitration of all other portions) remain in effect.

16.4 30-day opt-out

You may opt out of Section 16's arbitration agreement by sending written notice within 30 days of first accepting these Terms to legal@myclarion.co with subject line "Arbitration Opt-Out." Include your full name, email used at signup, and a clear statement that you opt out of arbitration. Opting out does not affect any other Term.

16.5 Mass arbitration procedures

If twenty-five (25) or more similar disputes are asserted against Clarion or against you by the same or coordinated counsel or are otherwise coordinated (collectively, a "Mass Arbitration"), the following Additional Procedures apply, in addition to the AAA / JAMS rules and other provisions of these Terms:

16.6 Authority of arbitrator

The arbitrator has exclusive authority to decide arbitrability (including any challenge that the arbitration provision is void, voidable, or otherwise invalid), the rights and liabilities of the parties, all dispositive motions, and all remedies available under applicable law, the arbitral forum's rules, and these Terms. The arbitrator's authority is limited to the parties' individual claims and does not extend to consolidation or class treatment. The arbitrator's award is final and binding.

16.7 Survival of arbitration agreement

This Section 16 survives termination of your relationship with Clarion and continues to apply to disputes arising at any time.

16.8 Severability of arbitration provisions

If any portion of Section 16 is found unenforceable, the unenforceable portion will be severed and the remainder will be enforced to the maximum extent permitted by law. If the class-action waiver in Section 16.3 is found unenforceable as to any portion of a Dispute, that portion will proceed in court, but all other provisions of this Section 16 remain in effect.

[COUNSEL REVIEW NOTE: Counsel should evaluate (a) JAMS vs. AAA vs. other administrator preference; (b) seat of arbitration vs. residence-of-consumer requirements under various state laws (Cal. Civ. Code § 1670.6 in particular); (c) fee-shifting + confidentiality provisions; (d) precise carve-out scope; (e) opt-out mechanics (must be available + clear); (f) mass-arbitration protective procedures as drafted in 16.5 (may need updating based on then-current case law); (g) interaction with state consumer-arbitration statutes.]

17. Governing law and forum

These Terms are governed by the laws of the State of Wyoming, U.S.A., without regard to its conflict-of-laws principles. Except for claims subject to arbitration under Section 16 and claims that qualify for small-claims court under Section 16.2, you and Clarion agree to submit to the exclusive jurisdiction of the state and federal courts located in Wyoming for any judicial proceeding.

If applicable law in your country of residence requires that disputes be resolved in your local courts or under your local law (e.g., EU consumer-protection law), the above does not deprive you of that right.

[COUNSEL REVIEW NOTE: Wyoming governing law is appropriate for a Wyoming LLC. Wyoming offers strong asset-protection features for LLCs (charging-order exclusivity, low filing fees, robust privacy). Counsel should evaluate whether a different forum or governing law is preferable for specific dispute scenarios — including whether to designate a California-resident consumer's home state for consumer disputes per Cal. Civ. Code § 1670.6.]

18. Miscellaneous

19. Contact

Utopia Haus LLC doing business as Clarion Address: [LLC registered address once formed] Email: legal@myclarion.co General support: support@myclarion.co Privacy: privacy@myclarion.co Security: security@myclarion.co